Privacy Policy
Last Modified: March 24, 2026
Thank you for your interest in Salesy, Inc. ("Salesy," "we," "our," or "us"). Salesy provides an AI-powered platform for sales call analysis, coaching, and performance insights. This Privacy Policy explains how information about you is collected, used, and disclosed when you access our website and use our services.
1. Information We Collect
Information You Provide
- Account Information. Name, email address, company name, and password when you create an account.
- Call Recordings and Transcripts. Audio recordings, transcripts, and other materials you upload for analysis.
- Framework Data. Custom sales frameworks, scorecards, and playbooks you create or upload.
- Billing Information. Transactional and billing details processed through our payment providers.
- Communications. Information you provide when you contact us for support, sales, or general inquiries.
Information Collected Automatically
- Usage Data. Information about how you interact with our platform, including features used and activity on your account.
- Device and Browser Data. Browser type, device type, operating system, and related identifiers.
- Log Data. IP address, access times, referring pages, and related service diagnostics.
2. How We Use Your Information
- Provide, maintain, and improve the Salesy platform
- Analyze calls and generate coaching insights and recommendations
- Process payments and manage subscriptions
- Send service-related notices, updates, and administrative messages
- Respond to support requests and customer inquiries
- Monitor platform performance, usage trends, and security
3. How We Share Information
We may share information with service providers that help us operate the platform, including hosting, infrastructure, payments, analytics, and support providers. We may also disclose information where required by law, to enforce our rights, or in connection with a business transaction.
We do not sell your personal information to third parties for their own marketing purposes.
4. Data Retention
We retain personal information and customer content for as long as necessary to provide the service, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your data by contacting our support team.
5. Data Security
We use industry-standard technical and organizational safeguards to protect your information, including encryption in transit and at rest, access controls, and regular security review processes. No system is completely secure, and we cannot guarantee absolute security.
6. Third-Party Services
Our services may rely on third-party providers such as cloud hosting, analytics, communications, and payment processing vendors. Those providers may process information on our behalf subject to contractual confidentiality and data protection obligations.
7. Your Rights and Choices
You may have the right to:
- Access personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your information, subject to legal exceptions
- Export certain data in a portable format
- Opt out of non-essential marketing communications
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes, we will post the updated version on this page and revise the last modified date above.
9. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at privacy@salesy.app.